The AALL Spectrum
® Blog is published by the American Association of Law Libraries. Submissions from AALL members and other members of the legal community are highly encouraged. Opinions and editorial views expressed are those of the authors and do not represent the official position of AALL. AALL does not assume any responsibility for statements advanced by contributors. The previous Spectrum
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8/20/2012 5:00:39 PM
Help Your Staff Achieve Their Peak Performance
A major responsibility of every supervisor and manager is to work with staff to ensure that they deliver the best performance possible. Coaching and counseling are the two critical processes that supervisors and managers must know and use. Coaching is the process through which staff develop their skills and and receive guidance on work expectations. Counseling is the process used when serious problems occur--when coaching is not working.
Attend the AALL webinar, Coaching and Counseling: Ensuring Staff Performance Is On Track, on October 3, 11 a.m. CDT, to learn when to use coaching and/or counseling, how to build positive work relationships, the key steps in progressive discipline, and addressing performance problems.
- Learn the principles and practices of effective coaching and counseling
- Discuss ways to establish and build work relationships with staff based upon trust and shared commitment
- Understand how to determine when to shift from coaching to counseling
- Review a model that describes the key steps in progressive discipline
- Explore ways to address serious performance problems and be ready to exercise serious disciplinary action, including termination
Register by September 26!
Cost: $30/members; $60/nonmembers; $150/site registration
Posted By 8/20/2012 5:00:39 PM
7/18/2012 11:48:17 AM
Opportunities and Challenges on the Reference Horizon for Academic and Private Law Libraries
Technological and societal developments are compelling us to raise reference services to the next level. What realities - including short staffing and tight budgets, global customers or distance learners, and outreach initiatives - need innovative solutions? Register for the AALL webinar, Rethinking Reference Horizons: Opportunities & Challenges, on August 15, 11 a.m. CDT, to learn about the future of reference services for academic and private law libraries.
Marie L. Radford, Ph.D., chair of the Department of Library and Information Science and Associate Professor at Rutgers University’s School of Communication & Information, will discuss the dynamic landscape ahead, highlighting important issues impacting reference futures. She’ll answer crucial questions: Is outstanding and personalized service possible in the face of evolving demands from our users and in today’s time of rapid technological upheaval? What will change in what we do and how we do it?
Cost: $30 for members; $60 for non-members; $150 for site registration
Register by August 10!
Posted By 7/18/2012 11:48:17 AM