2009 LLOPS Professional Development Workshop
SURVIVE AND THRIVE: EXPANDING SERVICES IN A SHRINKING ECONOMY
Session I: Assess for Success: Proving Library Value (PowerPoint)
• Steve Hiller, Director, Planning and Assessment, University of Washington Libraries (Biography)
Session II: Playing Well
with Others: Collaborative Virtual Reference Services (PowerPoint)
• Nancy Huling, Head, Reference & Research Services, University of
Washington Libraries (Biography)
Session III: Network, Collaborate, Market: Work Smarter with Web 2.0 (website)
• Aaron Schmidt, Digital Initiatives Librarian, District of Columbia Public Library (Biography)
Session IV: Sailing Through Tides of Economic Change: Lessons from Legal Aid
• Fred Corbit, Northwest Justice Project
(Biography)
Decision Tree for Homeowner in Default (Word doc)
• Susan K. Donaldson, Founder, Washington Appleseed (Biography)
Donaldson Presentation (Word doc)
• Michele E. Storms, Executive Director, William H. Gates Public Service Law Program (Biography)
Storms Presentation (PowerPoint)
Hallmarks of an Effective Statewide Civil Legal Services System (website)
Past Workshops and program materials
2008 Librarians Mean Business: Lessons from the Boardroom
--Nancy Gershenfeld: Eat Your Spinach: Why Crunching Numbers Can Be Good for You
--Rob Ashby: Market Fresh: How to Keep the Creative Juices Flowing
--Alan Kirtley: Let's Make a Deal: The Theory and Practice of Negotiating, Part I
--Nanette Welton: Let's Make a Deal: The Theory and Practice of Negotiating, Part II
--Marsha Iverson: Market Fresh: How to Keep the Creative Juices Flowing (Publisher of Marketing Library Services)
2007 Talking the Talk: Communicating Knowledge and Value
--Rita
Kaiser and Kerry Fitz-Gerald: How to Train without Having to Show Up: Tools
& Tips for Taking Your Training Virtual: List of Resources for Further Information
--Rita
Kaiser and Kerry Fitz-Gerald: How to Train without Having to Show Up: Tools
& Tips for Taking Your Training Virtual: PowerPoint Presentation
2007 Trials and Tribulations
--
LaJean Humphries: Managing Electronic Services - Advocacy & Management
--
Scott Schumacher: Beyond Google: Teaching law students electronic research
-- Richard
Jost: Dawn til Dusk: Managing Electronic Services
2006 Law Librarians at the Electronic Frontier
2005 What's Law Got to Do With It II
2004 What's Law Got to Do With It?: Legal Education for Librarians
2003 Communicating on the Fly: Make Your Point in Half the Time
2002 What do they know about you? The political and practical aspects
of personal information
--SPL
confidentiality policy
--Jane
Appling's suggested resources for further reading about privacy
2001 Conquering Knowledge Management
--Enterprise
Information Portals, Powerpoint by Keith Lippman
--Knowledge
Management Scenarios and Solutions - Interactive portion of workshop
2000 So Many Formats, So Little Time
1999 Quality Customer Service: Beyond 'How May I Help You?'
1998 Change and history forum<
1995 Time Gain -- 'Net Profit