Program Manager; Second Judicial District Court, Washoe County; Reno, Nevada

SECOND JUDICIAL DISTRICT COURT
WASHOE COUNTY
STATE OF NEVADA

SELF HELP CENTER AND LAW LIBRARY
PROGRAM MANAGER
$58,968.00 - $91,332.80

Announcement: Monday, December 17, 2012
All applications must be received no later than 5:00 p.m. Friday, January 17, 2013.

Interested applicants should apply online at http://www.washoecourts.com. Completed applications should be emailed by clicking the green “Email Application” button at the upper, right-hand corner of the application. Include cover letter, educational verification and three references. APPLICATIONS WITHOUT THESE ITEMS WILL BE CONSIDERED DEFICIENT. Applications may also be faxed to the attention of Court Human Resources at (775) 325-6601 or mailed to Court Human Resources, Second Judicial District Court, 75 Court Street, Reno, Nevada 89501. If you experience problems with the email function, please save the form and email directly to hr@washoecourts.us. Resumes will not be accepted in lieu of the completed application.
The Second Judicial District Court is an Equal Employment Opportunity Employer

The Self Help Center and Law Library Program Manager is an executive level management position who serves at the pleasure of the District Court Administrator/Clerk of the Court and reports to the Assistant District Court Administrator. The Program Manager plans, organizes and directs the operation of the Library and Self Help Center. Duties will include directing, managing, supervising, and coordinating the operation of the Law Library and the Self Help Center to ensure informed access for self-represented litigants. The incumbent will assist customers in acquiring information to address legal issues, provide procedural assistance, and review forms, documents, and processes for compliance with court rules. The incumbent will assess, develop, deliver and evaluate library-sponsored educational opportunities and liaise with other community resources.

EXAMPLES OF IMPORTANT ESSENTIAL DUTIES

Leadership:
Assumes full management responsibility for the operation of the Law Library and Self Help Center to ensure smooth operation and accomplish short- and long-term goals and objectives. Position requires continuous monitoring and evaluation of policies and procedures and the implementation of changes as necessary.

Assists Court Administration in the development of the Law Library and Self Help Center budget based on analysis of current usage and projection of future needs. Prepares and reports on portions of the annual library budget request for materials, programs, and special requirements related to assigned responsibilities. Presents findings to Court Administration who reports to the Law Library Board of Trustees. Oversees the administration of the Law Library and Self Help Center budget, ensuring staffing levels, equipment requests, and supply expenditures do not exceed approved budget.

Supervision:
Supervises Law Library and Self Help Center staff. Supervision includes selection of staff, establishment of priorities and performance standards, work assignment and review and performance management. Counsels employees, reviews and approves disciplinary actions.

Strategic Planning:
Manages the development and implementation of short- and long-range goals and objectives for the Law Library and Self Help Center. Analyzes trends in usage and demographics to ensure that service levels and standards are maintained and/or improved and goals are aligned with that of the Court. Develops short- and long-term strategic plans for operation. Evaluates community needs and develops library and Self Help Center services in accordance with those needs. Continuously monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures. Develops metrics and evaluation instruments to monitor staff and service effectiveness and makes report to leadership team. Serves on interdisciplinary committees and work groups to develop consistent responsive programming at the Court.

Stakeholder Relationships:
Provides customer service to self represented litigants through the development and management of a program designed to reduce the complexity of the Court process. Establishes an environment of informed access, provides procedural assistance to litigants.
At the direction of Court Administration represents the Law Library and Self Help Center as an active member of professional organizations and local community groups. Serves on boards, commissions, and/or committees. Establishes contact with other law libraries and Self Help Centers (e.g., Nevada Supreme Court Library, Clark County Law Library, Clark County Self Help Center, and UNLV Law Library). Maintains an awareness of national developments in the Law library and Self-Help Center fields.

JOB RELATED AND ESSENTIAL QUALIFICATIONS
Knowledge of:
The Second Judicial District Court policies, procedures, operations, and services.
Self Help Center and Law Library procedures.
Computer software specific to Law Libraries and Self Help Centers.
Statutes and codes pertaining to the Self Help Center and Law Library.
Principles, practices, and procedures of library administration.
Professional library practices, procedures, and techniques.
Principles and practices of program planning, and implementation.
National operating standards for law libraries as endorsed by the American Association of Law Libraries and State, Court and County Law Libraries section. National operating standards for assistance to self represented litigants as recommended by the American Bar Association.
Expert knowledge of legal materials and vendors and related contracts.
Ability to: Supervise personnel, including training, assigning and reviewing work, administering discipline, and conducting performance evaluations.
Plan, coordinate, and direct the operations of the Law Library and Self Help Center to accomplish established goals and optimize efficiency.
Implement work methods and procedures that promote a safe working environment and ensure proper staff training in work safety.
Evaluate legal resources for current users and budget availability.

EXPERIENCE AND TRAINING REQUIREMENTS
MINIMUM QUALIFICATIONS

Experience
Five years of full-time legal or professional law library experience, including one to two years experience in administration or management. Three years supervision including work assignment, performance management and corrective action. Training
Graduate degree from an accredited college, university or law school with major coursework in law or library science. Equivalent combination of education and experience may be considered.

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