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Good Overall Local Government Site
Updated May 2005.
A comprehensive local government site should provide unhindered and intuitive access to:
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the city Charter;
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municipal legislative materials (municipal code, proposed ordinances, budgets, legislative meeting calenders, agendas and minutes);
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local agencies' regulatory materials (regulatory codes, rules, proposed regulations & rules, decisions, enforcement actions, and agency meeting calenders, agendas and minutes);
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local executive's/mayor's materials (proclamations, reports, budgets, speeches);
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local court materials (court decisions, rules, register of actions/docketing information), fee schedules, online forms, online filing/payment services, directories, locations, and maps); and
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local commissions materials.
Seattle, http://www.seattle.gov/
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The "Your Government" button on the home page leads to a page providing ready access to a great majority of local laws and legal materials.
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As a result, although the site has a good search engine, users are not forced to rely upon it alone.
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In general, users may follow multiple linking paths leading to the same piece of information (including use of the "Site Map" link). For this reason, users with different information-seeking strategies are more likely to succeed in their searches.
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This site reaches a fine balance in featuring city services without obscuring the laws and legal documents and materials that are a critically important benefit of this site.
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Throughout the site there are ample help resources and information guides.
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Web personnel respond quickly and effectively to inquiries. |