SAMPLE LETTER: UNSOLICITED MATERIAL (Example 2)
Attn: Customer Service
100 Main Street
Re: Account # UNSOLICITED MATERIAL Invoice #
To: Customer Service
We are returning the following material (invoice # enclosed): _______________________. The material is being returned because it was an unsolicited shipment. This unsolicited shipment is in violation of provisions of federal statutes (39 U.S.C. §3009 (2000)) and the American Association of Law Libraries Guide to Fair Business Practices for Legal Publishers. We neither want nor have placed an order for this material, and our return is consistent with these principles.
Returning material to legal publishers is addressed in the American Association of Law Libraries Guide to Fair Business Practices for Legal Publishers Principle 3, subprinciples 1(a) and 1(d). The Guide, approved by the AALL Executive Board in 2002, is recognized by law librarians and publishers across the country as the standard model of appropriate business practices. A copy of the Guide is available at: http://www.aallnet.org/about/fair_business_practice_guide.asp
Please credit our account when you have received the material and cancel any subscriptions. [We expect to receive credit for our return postage of $ _______.] Thank you for your cooperation. .
cc: Returns Department, Sales Representative, Accounts Receivable