SAMPLE LETTER: UNSOLICITED MATERIAL (Example 3)
Attn: Customer Service
100 Main Street
Re: Account # UNSOLICITED MATERIAL Invoice #
To: Customer Service
We are returning the following material (invoice # ______________ enclosed): ______________________. This material is being returned because it was an unsolicited shipment. We do not regard "related publications" to be part of our subscription. We neither want nor have placed an order for this material.
Returning material to legal publishers is addressed in the American Association of Law Libraries Guide to Fair Business Practices for Legal Publishers Principle 3, subprinciples 1(a) and (d). The Guide, approved by the AALL Executive Board in 2002, is recognized by law librarians and publishers across the country as the standard model of appropriate business practices. A copy of the Guide is available at: http://www.aallnet.org/mm/Advocacy/recommendedguidelines/fair-practice-guide.html
Although United States Postal law states that the recipient of unsolicited shipments is under no obligation to either pay for such shipments or return them (39 U.S.C. §3009 (2000)), we have chosen to return the material because it is expedient to do so. Our return is consistent with those principles. Please credit our account when you have received the material and cancel any subscriptions for the item. However, we expect reimbursement for the expense of this return shipment in the amount of $________. Please credit this amount to our account. Please do not send shipments of this kind to us in the future.
Thank you for your cooperation.
cc: Returns Department, Sales Representative, Accounts Receivable