[Prodev] Prodev Making (or Keeping) Your Library Relevant

[Rosalie Sanderson]

Good morning!

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BENCHMARKS
Yesterday we began with a look at benchmarks of relevance in 
today's law library.  Carol Bannen of a Milwaukee law firm library 
reported that she benchmarks on her library's successes by 
keeping STATISTICS including numbers of billable hours, numbers 
of requests, numbers of classes taught, and hits on intranet and 
internet library resources.

Roseanne Shea of a Stamford CT law firm library reported that 
relevant services that kept attorneys coming back to her library 
were making access to information easy and faster than otherwise 
available.  

A report from Kim Deniker of the Mercer County Law Library in 
Pennsylvania indicated that COMMUNICATION was a critical part 
of being relevant in her library.  She communicated information 
about new products and services and she actively asked for 
feedback about these products and services.  Kim mentioned that 
her users were so diverse in the local bar that she found it 
necessary to offer a range of both print and electronic products to 
meet the range of user demands. 

Today, I'd like to hear from more of you about the following:

1)  What is/are your most relevant service(s) and product today(s)?
2)  Is it different from the most relevant service and product 2 years 
ago?  5 years ago?

More than 300 people are signed up on this list.  Please don't be 
shy.  Take the time to write a short response.  I'd like to hear from 
librarians in all types of libraries.relevant services and products.  It 
will be interesting to compare the results.




Rosalie M. Sanderson
New York Law School
57 Worth Street, LB 11
New York, NY 10013

V: 212-431-2897
F: 212-963-8839
mailto:rsanderson@nyls.edu