[Prodev] Different Issues and Solutions
prodev@aallnet.org
prodev@aallnet.org
Fri, 7 Feb 2003 11:14:45 -0600
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I agree with John. This is providing some really thought provoking ideas.
"Eichstadt, John (Law Library)" <john_eichstadt@itc.co.harris.tx.us>
Sent by: prodev-admin@aallnet.org
02/07/2003 09:39 AM
Please respond to prodev
To: "'prodev@aallnet.org'" <prodev@aallnet.org>
cc:
Subject: RE: [Prodev] Different Issues and Solutions
I think Lorraine makes a good point. I don't think the Pro-Se topic is
a
"one size fits all issue." In addition, for many of us, I believe it
is
a fluid situation subject to change. As a result I have appreciated
everyone's comments/ideas even if I can't implement them now or don't need
to implement them now, because further down the line I may be able to or
need to implement them.
John Eichstadt, Harris County Law Library, Houston, Texas
-----Original Message-----
From: Lester, Lorraine
[SMTP:LLESTER@libra.unm.edu]
Sent: February 06, 2003 2:50 PM
To: 'prodev@aallnet.org'
Subject: RE: [Prodev] Disruptive
customers, security,
identification?
You know, it seems to me, what we're seeing here is the
diversity of
our
libraries and their locations, their physical limits, and
their
clientele.
Court libraries, State Law Libraries, and Public Academic
Law
Libraries and
Private Academic Law Libraries, all have different issues
and
solutions when
it comes to a lot of things. Panic buttons and
surveillance cameras
and
metal detectors would sure be unusual in a law school law
library
that is
not located in an inner city locale, but experience has
probably
shown that
some of these security things are vital to the well-being
(survival)
or law
librarians and staff in other locations and situations.
Lorraine Lester - University of New Mexico
-----Original Message-----
From: Mike.Miller@courts.state.md.us
[mailto:Mike.Miller@courts.state.md.us]
Sent: Thursday, February 06, 2003 1:29 PM
To: prodev@aallnet.org
Subject: Re: [Prodev] Disruptive customers, security,
identification?
My first foray into the discussion this week and hope I
don't come
off
sounding negative, but, I really agree with Mary Rumsey
about the ID
thing.
In addition, the discussion appears to be focusing the
past two days
a
little too much on the negative implications of serving
what turns
out to
be a very small percentage of "problem children" in this
segment of
the
population. Everyone has to deal with security issues,
"street
people" and
the customer who thinks he's the chief justice. As far
as I'm
concerned we
(public law libraries) cannot afford to retard access to
our "
inter-
sanctums". Most of these folks are taxpayers who in many
instances
are
paying directly or indirectly for our collections and
salaries and
have a
right to expect assistance in finding their way into the
courthouse
with a
modicum of success. These folks are our future, let's
treat them
like
citizens who are to be admired for exhibiting the
chutzpah to find
their
way to our front doors.
Mike Miller
Director, Maryland State Law Library
Robert C. Murphy Courts of Appeal Bldg.
361 Rowe Blvd.
Annapolis, MD 21401
(410) 260-1430
Mary Rumsey
<rumse006@tc.u To:
prodev@aallnet.org
mn.edu> cc:
Sent by: Subject: Re:
[Prodev]
Disruptive customers, security, identification?
prodev-admin@a
allnet.org
02/06/2003
01:43 PM
Please respond
to prodev
As someone who has dealt with some difficult SRLs (and
other
difficult
patrons), I sympathize with the problems. However, I
strongly
oppose
requiring patrons to show identification. That can
intimidate
people
and make them less likely to use the library.
Mary
--
Mary Rumsey
Foreign, Comparative & International Law Librarian
University of Minnesota Law School
229 19th Ave. S./Minneapolis, MN 55455
612-625-2905 fax 612-625-3478
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http://aallnet.org/mailman/listinfo/prodev
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http://aallnet.org/mailman/listinfo/prodev
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<br><font size=2 face="sans-serif"><br>
<br>
I agree with John. This is providing some really thought provoking ideas.<br>
</font>
<br>
<br>
<br>
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<tr valign=top>
<td>
<td><font size=1 face="sans-serif"><b>"Eichstadt, John (Law Library)" <john_eichstadt@itc.co.harris.tx.us></b></font>
<br><font size=1 face="sans-serif">Sent by: prodev-admin@aallnet.org</font>
<p><font size=1 face="sans-serif">02/07/2003 09:39 AM</font>
<br><font size=1 face="sans-serif">Please respond to prodev</font>
<br>
<td><font size=1 face="Arial"> </font>
<br><font size=1 face="sans-serif"> To: "'prodev@aallnet.org'" <prodev@aallnet.org></font>
<br><font size=1 face="sans-serif"> cc: </font>
<br><font size=1 face="sans-serif"> Subject: RE: [Prodev] Different Issues and Solutions</font></table>
<br>
<br>
<br><font size=2 face="Courier New">I think Lorraine makes a good point. I don't think the Pro-Se topic is a<br>
"one size fits all issue." In addition, for many of us, I believe it is<br>
a fluid situation subject to change. As a result I have appreciated<br>
everyone's comments/ideas even if I can't implement them now or don't need<br>
to implement them now, because further down the line I may be able to or<br>
need to implement them.<br>
<br>
John Eichstadt, Harris County Law Library, Houston, Texas<br>
<br>
-----Original Message-----<br>
From: Lester, Lorraine [SMTP:LLESTER@libra.unm.edu]<br>
Sent: February 06, 2003 2:50 PM<br>
To: 'prodev@aallnet.org'<br>
Subject: RE: [Prodev] Disruptive customers, security,<br>
identification?<br>
<br>
You know, it seems to me, what we're seeing here is the diversity of<br>
our<br>
libraries and their locations, their physical limits, and their<br>
clientele.<br>
Court libraries, State Law Libraries, and Public Academic Law<br>
Libraries and<br>
Private Academic Law Libraries, all have different issues and<br>
solutions when<br>
it comes to a lot of things. Panic buttons and surveillance cameras<br>
and<br>
metal detectors would sure be unusual in a law school law library<br>
that is<br>
not located in an inner city locale, but experience has probably<br>
shown that<br>
some of these security things are vital to the well-being (survival)<br>
or law<br>
librarians and staff in other locations and situations. <br>
Lorraine Lester - University of New Mexico<br>
<br>
-----Original Message-----<br>
From: Mike.Miller@courts.state.md.us<br>
[mailto:Mike.Miller@courts.state.md.us]<br>
Sent: Thursday, February 06, 2003 1:29 PM<br>
To: prodev@aallnet.org<br>
Subject: Re: [Prodev] Disruptive customers, security,<br>
identification?<br>
<br>
<br>
<br>
My first foray into the discussion this week and hope I don't come<br>
off<br>
sounding negative, but, I really agree with Mary Rumsey about the ID<br>
thing.<br>
In addition, the discussion appears to be focusing the past two days<br>
a<br>
little too much on the negative implications of serving what turns<br>
out to<br>
be a very small percentage of "problem children" in this segment of<br>
the<br>
population. Everyone has to deal with security issues, "street<br>
people" and<br>
the customer who thinks he's the chief justice. As far as I'm<br>
concerned we<br>
(public law libraries) cannot afford to retard access to our "<br>
inter-<br>
sanctums". Most of these folks are taxpayers who in many instances<br>
are<br>
paying directly or indirectly for our collections and salaries and<br>
have a<br>
right to expect assistance in finding their way into the courthouse<br>
with a<br>
modicum of success. These folks are our future, let's treat them<br>
like<br>
citizens who are to be admired for exhibiting the chutzpah to find<br>
their<br>
way to our front doors.<br>
<br>
Mike Miller<br>
Director, Maryland State Law Library<br>
Robert C. Murphy Courts of Appeal Bldg.<br>
361 Rowe Blvd.<br>
Annapolis, MD 21401<br>
(410) 260-1430<br>
<br>
<br>
<br>
<br>
Mary Rumsey<br>
<br>
<rumse006@tc.u To: prodev@aallnet.org<br>
<br>
mn.edu> cc:<br>
<br>
Sent by: Subject: Re: [Prodev]<br>
Disruptive customers, security, identification? <br>
prodev-admin@a<br>
<br>
allnet.org<br>
<br>
<br>
<br>
<br>
<br>
02/06/2003<br>
<br>
01:43 PM<br>
<br>
Please respond<br>
<br>
to prodev<br>
<br>
<br>
<br>
<br>
<br>
<br>
<br>
<br>
<br>
As someone who has dealt with some difficult SRLs (and other<br>
difficult<br>
patrons), I sympathize with the problems. However, I strongly<br>
oppose<br>
requiring patrons to show identification. That can intimidate<br>
people<br>
and make them less likely to use the library.<br>
<br>
Mary<br>
<br>
<br>
--<br>
Mary Rumsey<br>
Foreign, Comparative & International Law Librarian<br>
University of Minnesota Law School<br>
229 19th Ave. S./Minneapolis, MN 55455<br>
612-625-2905 fax 612-625-3478<br>
<br>
<br>
_______________________________________________<br>
prodev mailing list<br>
prodev@aallnet.org<br>
http://aallnet.org/mailman/listinfo/prodev<br>
<br>
<br>
<br>
<br>
_______________________________________________<br>
prodev mailing list<br>
prodev@aallnet.org<br>
http://aallnet.org/mailman/listinfo/prodev<br>
_______________________________________________<br>
prodev mailing list<br>
prodev@aallnet.org<br>
http://aallnet.org/mailman/listinfo/prodev<br>
_______________________________________________</font>
<br><font size=2 face="Courier New">prodev mailing list<br>
prodev@aallnet.org<br>
http://aallnet.org/mailman/listinfo/prodev<br>
</font>
<br>
<br>
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