V.9 N.6 (04/05) issue in its entirety

Featured Articles

Public Relations: Lessons from the Ice Cream Parlor
Four goals to improve customer service and individual attitudes
by Linda C. Brown and Benjamin Layne

I Need This in English
Web translators are useful tools to find context, but not precise translations
by Sarah Yates

Putting Ideals into Action
AALL Washington Affairs Office is the hub of law librarianship's government activity
by Leah Sandwell-Weiss

Perspective: Getting Them Where We Live
Inspiring interest in the profession among law students
by Shannon Malcolm

Attracted to San Antonio
Discover the history, culture, cuisine, and entertainment of SA
by Robert Hu

Center Insert

Members' Briefing
Open Access
by Paul George and the AALL Open Access Task Force