Usability and User Studies

Survey Examples

• Alexander Campbell King Law Library, University of Georgia School of Law – Student Survey (2007) (PDF)
• ALL-SIS Student Services Committee – Model Student Satisfaction Survey (PDF)
• Asa V. Call Law Library, University of Southern California Gould School of Law – Student Survey (2010) (PDF)
• Charlotte School of Law Library – Faculty Survey (PDF)
• Charlotte School of Law Library – Law Library Website Usability Scale (PDF)
• Georgetown Law Library – Law Library Survey (Spring 2010) (PDF)
• Harvard Law School Library – Student Survey (2012) (PDF)
• John Marshall Law School – Library Patron Survey (2010) (PDF)
• Judge Kathryn DuFour Law Library, The Catholic University of America – Student Survey (Spring 2010) (PDF)
• Mabee Legal Information Center, University of Tulsa College of Law – Student Survey (2010) (PDF)
• New York Law School – User Background Survey (2010) (PDF)
• Northern Illinois University College of Law – Law Library Renovation Survey for Current Students, Faculty & Staff (2009) (PDF)
• Northern Illinois University College of Law – Law Library Renovation Survey for Alumni (2009) (PDF)
• Oklahoma City University Law Library – Survey (2009) (PDF)
• Sarita Kenedy East Law Library, St. Mary’s University School of Law – User Survey (2010) (PDF)
• University of Chicago D’Angelo Law Library – LLM User Background Survey (2011) (PDF)
• University of Chicago D’Angelo Law Library – Returning JD Students User Background Survey (2011) (PDF)
• University of Minnesota Law Library – Survey for Law Students (PDF)
• William Taylor Muse Law Library, University of Richmond School of Law – User Survey (2010) (PDF)
• Wise Law Library, University of Colorado School of Law – Student Satisfaction Survey (PDF)

Resources for Creating Surveys

Frances M. Brillantine, How to Create an Effective Survey (2011) (PDF)

• Prepared for “Developing and Using Patron Satisfaction Surveys,” ALL-SIS Student Services Committee, at the AALL Annual Meeting, July 26, 2011.

June Kim, Surveys: A Bibliography (2011) (PDF)

• This annotated bibliography updates the November 2003 bibliography compiled by June Kim and John Wilson, reference librarians at UCLA’s Hugh and Hazel Darling Law Library, for ALL-SIS’s Marketing Toolkit for Academic Law Libraries Task Force.

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Charlotte School of Law Library — Usability Testing Materials

The Charlotte School of Law was kind enough to provide all of their usability testing materials. These are linked below, with format type noted.

• Project Charter – Usability Testing 1.6 [PDF]
• SIPOC – Usability Testing 1.0 [Excel]
• Task Scenarios 1.2 [PDF]
• Testing Materials 1.1 [PDF]
• Usability Study Action Plan 1.5 [Excel]
• Usability Summary [PDF]
• Usability Testing Materials – Comprehensive Packet [PDF]
• Usability Testing One-on-One Session Data [Excel]
• Usability Testing Plan 1.0 [PDF]
• Usability Testing Plan 1.1 [PDF]
• Usability Testing Schedule [Excel]

Bibliography on Usability Testing

This Brief Bibliography on Usability Testing  was created by Liz McCurry Johnson, Reference Librarian at the Professional Center Library, Wake Forest University School of Law.

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