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Publications > spectrum > Archives > Vol 14 > pub_sp1003
Beyond the Expected pdf8/12/2010 10:39:46 AMCreating and sustaining relationships for your institutions
By Claire M. Germain
Publications > spectrum > Archives > Vol 9 > pub_sp0504
Public Relations: Lessons from the Ice Cream Parlor pdf9/1/2010 1:39:40 PMFour goals to improve customer service and individual attitudes
by Linda C. Brown and Benjamin Layne
Publications > spectrum > Archives > Vol 8 > pub_sp0402
Public Relations: Talking the Talk pdf9/9/2010 9:02:24 AMA Law Librarian's Guide to Correctly and Gracefully Describing Law Library Promotional Activities
by Mark Engsberg