ARCHIVED: AALL Announces Location of Downlink Sites For Customer Service Videoconference

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March 19, 1999

The American Association of Law Libraries (AALL) and West Group are partnering to present a Satellite Videoconference on the topic of Customer Service on Thursday, April 15, 1999 from 12:00 p.m. - 1:30 p.m. Eastern Time. "Quality Customer Service: Beyond How May I Help You?" is part of AALL's continuing efforts to maximize professional development opportunities at national, regional, and local levels.

Site and contact information for twenty nine sites is posted and will be updated as additional sites register with AALL. To locate a site near you, visit the AALL Professional Development Web site at

Persons interested in hosting downlink sites should click on, , the AALL Professional Development Program. The AALL Professional Development Program provides AALL members with readily available, high quality and timely educational programs, publications, and services in a variety of formats, using all available and future technologies in order to enable members to remain current in the profession of law librarianship.

The American Association of Law Libraries was founded in 1906 to promote and enhance the value of law libraries to the legal and public communities, to foster the profession of law librarianship, and to provide leadership in the field of legal information. Today, with over 4,800 members, the Association represents law librarians and related professionals who are affiliated with a wide range of institutions: law firms; law schools; corporate legal departments; courts; and local, state and federal government agencies. For more information, visit AALLNET, the official AALL Web site, at