This four-week online course will help you improve your management effectiveness, manage change and resolve conflict, build relationships and cultivate brand value with your key stakeholders, and learn how to "know the business" of those you serve and what's important to them. Learn from experts in the field, engage with a small group of peers and learn practical skills that can be applied immediately. This online course will be held from October 3 to October 27. Please contact us if you have a disability that may require live captioning services. It is the attendee's responsibility to contact the director of education 10 days before the live session.
If you are a non-member and do not have an AALL login, please create a profile before registering.