Knowledge Management in Practice – From Drawing Board to Action

Thursday, November 15, 2018 (11am - 12pm US/Central)


Registration is closed for this event.

The nebulous world of Knowledge Management (KM) can keep us so bogged down in the question of “What is KM” that we can’t seem to move to the next step of planning for Knowledge Management initiatives. To drive your success with KM you must pick the right goal and understand how your plan fits into your organization’s strategic goals, culture, and structure. A successful and sustainable KM initiative is tailored to those organizational factors and includes active involvement from champions for your initiatives. Join us for a program on designing a road map for a specific KM project, including setting realistic goals and timelines. We will also explore a case study of a successful KM project in place.

Attendees will learn:
• a functional definition of knowledge management and know how to apply it to their own organizations.
• how to design a road map for your own knowledge management project.



Vishal Agnihotri
Chief Knowledge Officer at Hinshaw & Culbertson LLP

Vishal Agnihotri has held operational, consulting and leadership roles for over 20 years in enterprise Knowledge Management spanning business research, knowledge technology implementation, training and adoption, knowledge process outsourcing (KPO) and social learning. She has led Knowledge Management groups at two law firms and two Big 4 firms. She currently leads the Knowledge Management and Research Services group at Hinshaw & Culbertson. Prior to Hinshaw, Vishal was Akerman LLP's first Chief Knowledge Officer and steered the development and implementation of processes and systems to help her rapidly growing firm to sustain a competitive edge and serve its clients well.

Vishal holds an MBA from the University of Leicester (UK). She frequently speaks on Knowledge Management in the professional services firm, and her audiences have included the Lex Mundi Roundtables, ILTA, The Ark Group Knowledge Management in the Legal Profession Conferences, APQC, E2, IABC's Intranet Global Forum, Digital Workplace Group, and the EY Human Capital Conference. She previously blogged at

Sally Gonzalez

Sally Gonzalez is recognized as a leading expert in knowledge management, strategic technology planning, AI, and experience discovery systems for the legal services industry.
As a sought-after subject matter expert, organizations rely on Sally’s more than thirty years of experience in strategic planning and implementation of complex, knowledge and information-intensive solutions that require tight integration of policy, process, people and technology. She brings her clients strong leadership, facilitation, program management, analytical and advisory skills combined with innovative thinking and practical implementation experience. Her clients include global and national law firms based in the US, UK, and Canada as well as the law departments of Fortune 100 companies. She has also held top KM and IT leadership positions at global law firms including Norton Rose Fulbright, Dentons, Akin Gump, and Jones Day.

Diana Kopaang
Director of Research & Competitive Intelligence
Neal, Gerber & Eisenberg LLP

Registration Fees:

These fees are available through 11/12/2018
Name Price Available To
NonMember $60.00   NonMember
Site Registration - Non Member $150.00   NonMember
Member $0.00   Individual
Site Registration- Member $125.00   Retired

Cancellation and Other Policies:

Cancellations and refund requests must be made in writing and emailed to by the registration deadline. No refunds will be given after the registration deadline. Refunds will not be given for no-shows.