Public Services

SKILLS LIST

BIBLIOGRAPHIC/CITATION MANAGEMENT SOFTWARE

Heidi Kuehl

CIRCULATION MANAGEMENT

Margaret Butler
Jennifer Dalglish
Heidi Kuehl
Laurel Moran
John Murphy
Jenny Silbiger
Havilah Steinman

COMMUNITY PARTNERSHIPS

Jennifer Dalglish
Heidi Kuehl
Larry Meyer
Laurel Moran
Malinda Muller
John Murphy
Sara Pic
Jenny Silbiger
Havilah Steinman
Gail Wechsler

DEALING WITH CHALLENGING PEOPLE

Margaret Butler
Jennifer Dalglish
Mark Estes
Sara Gras
Heidi Kuehl
Tim Lewis
Larry Meyer
Laurel Moran
John Murphy
Sara Pic
Jenny Silbiger
Havilah Steinman

DIGITAL REFERENCE SERVICES

Margaret Butler
Jennifer Dalglish
Mark Estes
Stephanie Farne
Sara Gras
Heidi Kuehl
Sara Pic
Jenny Silbiger
Gail Warren

END-USER TRAINING

Margaret Butler
Jennifer Dalglish
Stephanie Farne
Sara Gras
Heidi Kuehl
Laurel Moran

EXPERT SEARCHING

Margaret Butler
Jennifer Dalglish
Kathleen Carlson
Stephanie Farne
Heidi Kuehl
John Murphy

FACILITATING DIRECT LEGAL SERVICES

Jennifer Dalglish
Malinda Muller
John Murphy
Sara Pic
Jenny Silbiger

INTERLIBRARY LOAN (ILL)

Margaret Butler
Jennifer Dalglish
Heidi Kuehl
Laurel Moran
Sara Pic
Gail Warren

REFERENCE

Margaret Butler
Kathleen Carlson
Kendel Croston
Jennifer Dalglish
Mark Estes
Stephanie Farne
Sara Gras
Heidi Kuehl
Tim Lewis
Larry Meyer
Laurel Moran
Sara Pic
Jenny Silbiger
Havilah Steinman
Gail Warren

SELF-REPRESENTATION RESOURCES

Margaret Butler
Jennifer Dalglish
Larry Meyer
Laurel Moran
John Murphy
Sara Pic
Jenny Silbiger
Gail Warren

SOCIAL RESPONSIBILITY

Margaret Butler
Jennifer Dalglish
Sara Gras
Sara Pic
Jenny Silbiger

UNAUTHORIZED PRACTICE OF LAW

Margaret Butler
Jennifer Dalglish
Larry Meyer
Laurel Moran
Sara Pic
Jenny Silbiger
Havilah Steinman