SAMPLE LETTER: CLAIM (Non-Subscription material)
Attn: Customer Service
100 Main Street
Re: Account # CLAIM
To: Order Dept.
Please supply us with information concerning the status of our order of (date) for the following item(s): ____________________. (This item was PREPAID by our check#____________ dated __________in the amount of $________. This check has been returned to us by your bank with a cancellation date of ____________.)
Please ship as soon as possible, but do not duplicate our original order. If this item is unavailable, please inform us of that fact (and refund our prepayment as soon as possible). Thank you.