Reference Analytics for Data-Driven Decision Making (G4)

Date/Time: Tuesday, July 17, 2018: 8:30 AM – 9:30 AM
Speakers: Amy Atchison, UCI Irvine School of Law Library; Christina Tsou, UC Irvine School of Law Library; June Liebert, Sidley Austin LLP

Data about the research requests librarians receive on a daily basis can provide invaluable insights into the work they do. It can help answer questions about topics such as appropriate staffing levels, service hours, resource usage, training gaps, and specific user information needs. Data analysis can help librarians identify trends in the work done by lawyers, students, and staff and help predict their future needs. This is particularly useful when creating a strategic plan or trying to maximize limited resources. Learn how an academic law school library and a large law firm library collect reference statistics and then analyze the data to find answers to these questions and more.

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