Research Training at the Point of Need (B6)

Date/Time: Sunday, July 15, 2018: 2:30 PM – 3:30 PM
Speakers: Michael Saint-Onge, Morgan, Lewis & Bockius LLP; Matthew Elisha, Brownstein Hyatt Farber Schreck LLP; Sarah Morris, Greenberg Traurig LLP; Kathryn Trotter, Latham & Watkins LLP

It is often difficult to know what users don’t know and what gaps they have in their understanding of how to do legal research with the tool available to them within their organization. “Guerrilla Training” looks at ways to monitor and analyze these training gaps using various tools, including those from research vendors (e.g., Westlaw Analytics), third-party monitoring tools (e.g., Research Monitor), and one-on-one interviews with users, as well as to create a training plan to bridge those gaps. Emphasis will be on ways to provide training and guidance closer to the point of need, especially on a one-on-one basis.

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