Date: June 8, 2016
Moderator: Emily Florio
Speaker: Samantha Whitney
Tracks: General or Core Program, Library Management
Competitive intelligence (CI) is the buzzword for business, market and people research that law librarians have been providing to constituents for decades. Armed with expert research strengths, librarians can help shape or augment current CI capabilities to help deliver services that differentiate them in the marketplace. Learn the practical side of providing competitive intelligence services from an expert with a background in legal and professional services librarianship that may be easily adopted within any law library setting.