From Conversation to Conversion: Getting Lawyers to Use New Tools

Date: April 25, 2019
Moderator: Denise Pagh, Orrick, Herrington & Sutcliffe, LLP
Speakers: Cynthia Brown, Littler Mendelson P.C.; Jean O’Grady, DLA Piper LLP; June Liebert, Sidley Austin LLP; Roger Skalbeck, University of Richmond School of Law Library; Cheryl Smith, O’Melveny & Myers LLP

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Costs are exploding. Staffing is tight. Budgets need to be maintained. Whether you buy or build new legal knowledge and technology products, there is no guarantee of adoption. Email announcements remain unopened. The promise of food will not get associates to a conference room anymore. What is the answer? A panel of seasoned knowledge professionals will outline some of the techniques they use to drive, monitor, and assess digital adoption of new tools.

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