Cultural Intelligence Makes a Difference: Are you Culturally Competent?

Date: June 4, 2015
Moderator: Susan David DeMaine
Speaker: Michele A. Lucero Villagran

Tracks: General or Core Programs; Library Management

Cultural intelligence (CQ) is a person’s ability to successfully adapt to, and function effectively in, new or unfamiliar cultural settings. CQ isn’t specific to a particular culture, but it can have a profound impact on job performance, personal well-being, and profitability. This webinar will present an overview of cultural intelligence, its four capabilities, how it may be applied within the information profession, and how to improve upon your own CQ.

Watch the recording