Date/Time: Monday, July 17, 2017: 9:45 AM – 10:45 AM
Coordinator/Moderator/Speaker: Jeremy Sullivan, DLA Piper
Speakers: Scott Bailey, Squire Patton Boggs LLP; Ruth McKeen, Latham & Watkins; Althea Ward, DLA Piper
Track: Research & Client Services
As corporate clients grow their operations beyond U.S. borders, even the smallest firms struggle with providing research support to attorneys who seemingly work around the clock. Providing “after-hours” reference service is not a one-size-fits-all proposition, so how can you determine which model will best suit the needs of your users? This panel presentation will highlight a variety of research coverage scenarios to help participants understand the pros and cons of each. Panelists will range from those at firms just starting to explore the options to those who have an established, global research support function.