Outsourcing Library Services: Approaches, Perspectives, and Questions (A2)

Date/Time: Sunday, July 16, 2017: 11:30 AM – 12:30 PM
Coordinator/Moderator: Cornell Winston, United States Attorney’s Office
Speakers: Deborah Schwarz, LAC Group; Donna Terjesen, HBR Consulting

Tracks: General or Core Programs; Library Management

Where do legal information services live? Organizations are challenged not only to save money and maximize profits, but also to improve efficiency and claim a competitive edge—and they want to work with those who understand these needs. How do the services you provide fit into this shifting landscape? Many library services are now being outsourced, from filing and other back-office services, to reference and management services. As outsourcing models evolve, questions abound: What could outsourcing mean for my library? What opportunities could outsourcing present to organizations without traditional in-house library services? What really can’t be outsourced? Join experts for a frank discussion that will explore effective approaches to outsourcing; perspectives on cost, innovation, and efficient operations; and how to be a strategic player within your organization.

Listen to the Recording