Date/Time: Monday, July 17, 2017: 9:45 AM – 10:45 AM
Coordinator/Moderator/Speaker: Austin Williams, North Carolina Central University School of Law Library
Speakers: Carol Bredemeyer, Northern Kentucky University; Michelle Wu, Georgetown University Law Library
Tracks: General or Core Programs; Library Management; Teaching
In today’s marketplace, consumers are no longer constrained by traditional business hours. Businesses are staying open later and providing users with additional methods for accessing their products and services, such as self-serving kiosks and online access. Moreover, the proliferation of online video streaming and e-books has shown that users want to access content on their schedule. These characteristics extend to law students as well, who now expect to have the same level of service 24/7. Learn how law librarians can provide a comparable level of service for students who need access to library resources and services outside of traditional business hours.